Return Policy

You may exchange or return for full refund items within 30 days if in unused new condition and in original packaging.

30 days is determined from whichever applies: purchase date or shipment date.

Some exceptions apply, which typically include gift receipts, shipping charges, special orders, items marked as final sale, health reasons, or copyright reasons.

All returned items must be in the same condition as when you purchased it, in original packaging, with all manuals. Returns should show no signs of wear or abuse otherwise the return will either be refused or subject to a minimum 15% restocking fee (restocking fee rate at SabaSounds).

Purchases made by credit or debit card must be returned on the card of original purchase. Purchases made using a credit on account or gift card will be refunded back to the same.

After we process a refund, it may take up to one week for your card issuer to process the refund on their end before you see it on your statement.

Before shipping items back to SabaSounds, submit a request to return. Shipping charges back to SabaSounds is your responsibility, however, we will gladly arrange shipping back to us if it is deemed you would like to return an item because of an error on our part or we have determined that the product is defective. Return shipping and insurance is at your expense; SabaSounds is not responsible for loss of returned items during shipping.

 

Request a Return

Send email to saba@sabasounds.com

Your return request will be reviewed by the Customer Support Team.